Terms and Conditions

Effective Date: January 01, 2025

Welcome to Odaxpress. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using Odaxpress, you agree to comply with these Terms. If you do not agree, please do not use our platform.

1. Introduction

Odaxpress is an online marketplace that connects shoppers with local grocery retailers and connects suppliers with retailers. The website is operated by Odaxpress, registered in Nigeria.

2. User Eligibility

To use our platform, you must:

• Be at least 18 years old.
• Provide accurate and complete registration information.
• Use the platform for lawful purposes only.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account details. Any activity under your account will be considered your action. Report any unauthorized access immediately.

4. Orders and Payments

• All prices are listed in Nigerian Naira (₦).
• Orders are confirmed only upon successful payment.
• We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud.

5. Product Availability

Product listings, prices, and availability are subject to change without notice. We make every effort to keep our inventory updated, but availability is not guaranteed until confirmed.

6. Delivery Policy

• Deliveries are made based on provided address details.
• Missed deliveries due to customer absence or incorrect information may incur additional fees.
• Delivery timelines may vary based on location and order size.

7. Return & Refund Policy

Please refer to our separate Refund and Return Policy for full details on eligible returns and refund timelines.

8. Prohibited Activities

Users must not:

• Violate any local or international law.
• Upload false or misleading content.
• Interfere with website functionality or attempt unauthorized access.
• Impersonate others or use fraudulent payment methods.

9. Intellectual Property

All content on Odaxpress (text, images, logos, designs) is owned by Odaxpress or its licensors. You may not reproduce, modify, or distribute any material without written consent.

10. Limitation of Liability

Odaxpress is not liable for:

• Indirect, incidental, or consequential damages.
• Delays in service caused by factors beyond our control.
• Loss or damage from the misuse of our platform.

11. Termination

We may suspend or terminate your account if you violate these Terms or misuse the platform. Termination may be done without prior notice.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of Odaxpress after changes means you accept the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be subject to the jurisdiction of Nigerian courts.

14. Contact Us

For any questions regarding these Terms, reach out to us:

📧 Email: info@odaxpress.com
📞 WhatsApp: 2347013418228